There is more to great coaching than asking the right questions.
To become a good coach, one must fare well as a listener and as a strategist. It is essential to have a vision and to use his or her knowledge and skills in helping customers reach their full potential. Good coaches also harness the tools available to them in understanding themselves as well as in defining their goals and identifying their obstacles.
The members of Forbes Coaches Council share the techniques and tools that helped them improve their craft:
Come up with a prioritization strategy.
Prioritization strategies usually focus on lists and deadlines. Erica McCurdy of McCurdy Solutions Group uses a four-part matrix that helps her see new opportunities to delegate as well as rethink and reposition current time and resource allocations, to free up margin for goal attainment and personal growth.
You can create your version of this strategy by turning to software solutions like My Roadmap that help you efficiently examine your client’s current situation as well as track their development. Such platforms help you monitor client milestones as well as stay on top of your schedule.
Maximize communication tools.
Regan Hillyer of Regan Hillyer International suggests leveraging messaging tools to do quick “check-ins” with clients. Using Facebook Messenger, for instance, cuts out an otherwise long email and lets you send a more direct and personal message.
Use a coaching call prep form.
Sometimes, clients tend to focus on the failures, making it difficult for them to recognize their winning moments. Michele Scism of Decisive Minds, LLC recommends having your clients complete a questionnaire before their session begins. Have them list their most significant successes since the last meeting, the things they wanted to accomplish but didn’t, as well as their realizations and what they wish to focus in the following sessions.
By harnessing tools that make communication and collaboration between the coach and the team more comfortable, coaching sessions can become more fruitful. The technique lies in knowing what your client needs, looking at other coaches for inspiration, and tailoring these methods to cater to your clients’ concerns.